Shipping policy

Shipping policy

Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers worldwide every day, striving to provide you with the highest level of service.

Order Processing Time

All orders usually ship within 3 working days. All orders are shipped with a tracking number, which you will receive via email.

Note: Expect delays during the holiday period  as our couriers experience a surge in parcels to be delivered.

Package Shipping Time

· USA: 8-15 working days

· Canada, Australia, UK: 8-15 working days

· Europe:8-15 working days

· Rest of the world:8-15 working days

Shipping Prices

· USA: $5 USD

· Canada, Australia, UK: $5 USD (6.8 CAD, 7.5 AUD, 3.9 GBP)

· Europe: $5 USD (4.6 EUR)

· Rest of the world: $5 USD

Enjoy free shipping on orders over $20!

Important Information

The product prices listed on the Zen Charm Art website include tax, tariffs, and all other fees.

If your order is taking longer than expected to be delivered, please contact Zen Charm Art via email: zencharmart@outlook. com.Zen Charm Art will respond within 8 hours, providing reasons and solutions for the logistics delays.

Zen Charm Art will also provide website discount codes and gift cards to compensate for any inconvenience caused by logistics delays.

Note: Due to variations in express delivery service quality, please allow an error margin of 1-2 working days.

If you have any questions, complaints, queries, suggestions, feedback, or ideas about our Terms of Service, please reach out to us at zencharmart@outlook. com.